The Rosé Rules: An Event Staff's Guide

Thank you for joining the Sips & Saddles crew, an elevated rosé and polo experience at Will Rogers Polo Fields in Pacific Palisades. You are the reason guests feel welcomed, cared for, and excited from the moment they arrive until the last glass is poured.

This page outlines your role, what to expect on event day, who your leads are, and how we’ll flex you into other positions if lines get long or needs change.

Will Rogers Polo Fields

1501 Will Rogers State Park Rd

Pacific Palisades, CA 90272 

If you are arriving before 10:30am, follow the driveway to the main entrance and loop around to the opposite side of the polo fields.  If you arrive after 10:30am, look for the dedicated Sips & Saddles entrance on the right just before the main park gate. Event signage and staff will guide you to the parking.  See Sips & Saddles - Vendor Parking

Sips & Saddles – A Celebration of National Rosé Day

• Date: Saturday, June 13, 2026
• Time: 1:00 pm – 5:00 pm (VIP early entry at 1:00 pm; GA from 1:30 pm)
• Location: Will Rogers Polo Fields, 1501 Will Rogers State Park Rd, Pacific Palisades, CA 90272

Style: Outdoor rosé + spirits tasting with 30+ wineries, lite bites, live polo, music, and summer party vibes

Event Leads:

Kathy Knoll – Cell:   (310) 422-9300 

Kim Ruggles – Cell:  (310) 529-4258

Plan for sunshine, grass underfoot, and a steady flow of very happy rosé lovers.

Here’s the big picture so you can visualize flows ahead of time.  CLICK FOR LAYOUT

• Parking.  Primary guest arrival zone, including paid event parking and driveway/private lot entrances.
• Check-in.   Entry area entry area where guests scan tickets, receive wristbands and Hedge Wine Glass Wall where they receive branded glassware before heading to tastings.
• Wine Row (Tasting Row).  Rows of winery and spirits tables offering 30+ pours for GA and VIP guests.
• General Admission Seating.  Open seating areas with a view of the polo field, light bites, and access to main tasting areas.
• VIP Area.  VIP lounge with early access, elevated lite bites, exclusive wineries, and lounge seating.

You may be moved between these areas mid‑shift to help reduce lines at check-in, wine row, or bar positions, so be ready to pivot.

 Times may shift slightly; your final confirmation email will include your exact call time.

• 9:30 am – 11:00 am:  Setup crews, unloading trucks and taking items to the main areas; site build, décor, vendor support, and ice distribution.
• 11:00 am – 12:00 pm:  Check-in team will receive the vendors and setup crew will help the vendors unload and take items to their space.  Also continue to setup GA, VIP and charcuterie.
• 12:00 pm – 1:00 pm:   Staff Food (pizza) during our staff briefing, finalize setup; parking and entrance staff fully active.
• 1:00 pm :  VIP entry begins; VIP lounge and wine row live.
• 1:30 pm:  General Admission open
• Run of Show

                      - Live music with Ashe Brothers 1:00–2:00 PM

                      - Champagne Sabrage Ceremony prior to the first match

                      - National Anthem 

                      - Polo Match #1 at 2:15 PM

                      - Divot Stomp between matches

                      - Polo Match #2 at 3:30 PM

                      - Manscaped raffle drawing after the final match

                      - DJ Cool Whip

• 5:00 pm – 6:30 pm:  Event concludes and tear-down begins, move decor, non-rental equipment into box truck, trash sweep, rental equipment company arrival, product returns, and load-out.

Parking Team: 

• Direct cars into correct lots and keep traffic moving safely.
• Confirm prepaid vs on-site parking and hand out parking signs/sticky notes.
• May shift to check-in or expeditor once arrival rush slows.

Check-In & Greeters: 

• Check-in table will manage checking off prepaid tickets, take payment on site with iPad terminals, ID checks, and put on appropriate wristbands, .
• Greeter at the  Hedge Wine Glass Wall to hand them branded glass, answer basic questions direct guests to Step & Repeat, VIP and tastings
• May be reassigned to pouring or VIP entry support during peak times.

Wine Row & GA Pouring

• Help set up wine tables and keep stations stocked and tidy.
• Pour responsibly for GA guests and support wineries that need extra hands.
•  Only serve guests wearing an event wristband. 
• May flex to VIP pouring, ambassador, or charcuterie support as needed.

VIP Area Team

• Set and reset VIP lounge décor, signage, and seating.
• Greet VIPs, check credentials, and direct them to exclusive wineries and seating.
• Pour in VIP as assigned and maintain a polished “elevated” atmosphere.

Food & Charcuterie

• Set up and maintain charcuterie and food stations.
• Replenish boards, keep service areas clean, and assist with teardown.

Expeditors 

• Float wherever needed for setup, ice runs, vendor support, and teardown.
• Act as roaming guest support: answer questions and direct traffic.

IMPORTANT NOTE:   Wristbands Colors for all parties involved in the event

• White - General Admission
• Purple - VIP
• Pink - VIP & Shuttle Bus
• Green - Vendors & Event Staff
• Red - Celebrity & Press

 Attire

• During setup, wear comfortable clothing that may get dirty
• During the event,   think polished summer attire appropriate for an outdoor rosé and polo event. Pink is encouraged but not required. 
• Comfortable shoes suitable for grass are highly recommended 

Essentials

• Hat and/or sunglasses
• Sunscreen

IMPORTANT NOTE:   Please leave large bags, and personal belongings in your vehicle whenever possible. We have no secure storage area onsite. 

 Guest Experience

• Be welcoming, proactive, and professional.
• If you don’t know an answer, say “let me check” and contact your lead.
• Stay off your phone as much as possible while on shift.
• Maintain a positive attitude, even when challenges arise.
• If a guest has a complaint, listen first and try to help or direct them to a lead.
• Remember that our team has worked incredibly hard to create a great guest experience.
• Never serve anyone who appears visibly intoxicated. Suggest water and notify a lead if needed.

Safety

• Immediately report any unsafe conditions, medical issues, or guest behavior concerns to your lead or Event Director.
• Follow all responsible alcohol service guidelines and never over-pour.